How we treat our people

20 Nov

Kathy Sierra demonstrates the psychology of Business when it comes to employees…


As she says in her post:

If we want customer evangelists, we better start with employee evangelists. Having killer technology and a great team at the top is not enough if the employees–people–who have the greatest impact on whether the customer kicks ass aren’t valued as highly as those who have the greatest impact onacquiringa customer. It’s not about an “Employee of the Quarter” Office-Space/Dilbertish reward system… it’s about saying to employees, “We need you. You are the people who can make our customers succeed or fail with our products.”

Maybe the companies should stop hosting all those nonsensical parties/events, and pay more attention to the day-to-day affair of treating their employees well.

1 Comment

Posted by on November 20, 2006 in Biz/Tech, Career, Links


One response to “How we treat our people

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