I have always believed that the principles and values of the company you build is an important ingredient in its success. You can't get someone to come in from the outside and just pick that up in a six-month training period. It doesn't work that way. Not everybody agrees with some of those principles — they think they have to do it a different way.
When I stopped the car at The Policeman’s house, he said, “Sorry to have ruined your sleep. We’ll meet for brunch at some nice place.” I was overcome with emotion, for I felt that I had contributed my mite to keeping the city secure ahead of Independence Day. So I replied, “No, no. Not at all. I don’t mind losing sleep for something like this.” And then I added, “After all, such inspections are unusual. They happen only once in a while, on special occasions.” The Policeman opened the car door, looked at me, and said, “Ashok, I do this every other week.”
What he told me was that some mornings on the way to work he would become so discouraged at the prospect of facing yet another such daunting day, he would have to pull over to the side of the road. He knew he couldn’t let his staff see him like that.
He would stop, set his difficulties up before him in his mind’s eye, face them down one by one, and then continue on to the office, once more grimly determined to pursue his work with force, focus, and integrity.
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