Developments within India’s outsourcing industry have also contributed to making the country a more compelling destination for legal work. Although still dominated by low-value process outsourcing, such as call-centres, the fastest growth is in companies offering highly skilled work, from medicine to engineering and information technology (IT). A growing number of newly qualified lawyers, trained in a legal system based on Britain’s and often educated at British or American universities, are drawn to the higher salaries and international experience now being offered. Such lawyers are capable of doing more complex work than the document review and proofreading that currently forms the bulk of legal outsourcing.
Respecting privacy doesn’t come naturally to Indians. After all, we are the people who can’t go through a train journey without ferreting out intimate details of our co-passengers’ life. We are upholders of the joint family system and believed in community living long before the hippies. Since bank officials are products of the same society, they are unable to leave this cultural baggage behind, even if they are now part of the new corporate India.
In the West, where privacy is a fiercely guarded right, the confidentiality clause between lawyer-client, psychiatrist-patient or banker-customer is sacrosanct. In a litigious society such as the US, more so for fear of getting sued…
The traditional Indian disregard for privacy is only one problem. The other is that the concept has become unworkable in India due to sheer numbers. The customer base of Indian private banks has grown in such a monstrous way that the branch banking network can no longer look at the softer aspects of service.
very few months you suddenly see an advertisement by a company stating that, after a rigorous research exercise conducted by a survey company of virginal virtue, the company is now officially…(something!)
Such triumph usually leads to two things…
I don’t think anyone, except maybe the company itself, takes these rankings seriously…
What reiterates this futility nicely is the other thing that happens after such announcements.
Soon after the results of the survey are announced, news websites and blogs post reports. And then all hell breaks loose.
Disgruntled employees descend in hordes. And leave comments…
So given that no one takes these surveys seriously, how do you really, accurately measure up an employer?
Most career advice websites indicate that you should be talking to employees themselves. Anything else, including Googling or surveys, are poor short cuts. Also, someone once told me that the state of a company’s lobby itself could tell plenty.